Information you provide
Depending on the features you use, SafeConnect may process:
- Your name, email address, authentication provider, and a securely hashed password for email/password accounts.
- Contacts you choose to add, including contact names, email addresses, phone numbers, trust settings, and priority.
- Check-ins, moods, optional notes, calendar events, and wellbeing feedback you choose to save.
- Chat messages and attachments you intentionally send through SafeConnect.
- Calling and connection metadata needed to establish in-app calls.
Device and app information
SafeConnect may use a device notification token, app configuration, and coarse or precise location permission when you choose features that need location, such as local weather or nearby resources. Camera and microphone access are used only for features that require them, such as video or audio calls.
How information is used
We use information to create and secure your account, connect you with trusted contacts, deliver check-ins and notifications, operate chat and calling, show calendar and mood history, personalize optional wellbeing suggestions, prevent abuse, troubleshoot the service, and respond to account recovery or deletion requests.
Service providers
SafeConnect relies on service providers only where needed to run the product. These may include DigitalOcean for API hosting, Supabase for database or storage services, Google services including Firebase and Google Sign-In, Resend for transactional account emails, Vercel for this public website, Anthropic for selected AI-powered wellbeing features, and the YouTube Data API for optional video recommendations. Each provider processes data under its own terms and privacy commitments.
Passwords and sensitive links
Email-account passwords are stored only as salted password hashes, not in readable form. Password-reset and web account-deletion links are time-limited and single-use. SafeConnect stores only a hash of those one-time tokens on the server.
Retention and deletion
Data is retained while it is needed to provide the features you use or meet legitimate security and legal obligations. You can initiate permanent account deletion in the SafeConnect app or from the web deletion page. When account deletion is confirmed, SafeConnect removes the account and associated server-side personal data, subject only to information that must be retained by law.
Your choices
You can choose whether to grant optional permissions, choose which contacts and wellbeing information to add, stop using optional AI or video features, request a password reset, and request permanent account deletion.
Children and wellbeing information
SafeConnect is a wellbeing and communication tool, not an emergency service or a substitute for professional medical or mental-health care. The app should be used only by people who meet the age and consent requirements shown in the applicable app-store listing and local law.
Contact
For privacy or account questions, use the SafeConnect support contact shown on the Google Play listing. Account deletion can also be initiated directly from this website without reinstalling the app.